Privacy Policy

Last updated: 1 November 2026

Who is responsible

This website is operated by Kayur Kotecha. The person or organisation responsible for personal information collected through this website is Kayur Kotecha.

For privacy questions or requests, contact kayur@transcend-rehabilitation.com.

What information I collect

If you contact me through this website, I may collect your name, email address, business name, location, approximate timing and the message you send. The form may also record which page or button led you to it.

If you join the newsletter waitlist, I collect your email address and information about your signup or unsubscribe preferences.

Squarespace and any connected tools may also collect technical information, such as your IP address, browser and device details, pages visited, and cookie preferences. The exact information depends on the website settings and tools in use.

Please don’t send patient details, clinical records, health information or confidential business documents through the general contact form.

How I use your information

I use your information to:

  • Reply to business enquiries and manage relevant conversations.

  • Manage the newsletter waitlist and, when the newsletter launches, send issues roughly every two weeks. You can unsubscribe at any time using the link in an email or by contacting me.

  • Operate, protect and troubleshoot the website.

  • Understand website use if analytics tools are enabled.

  • Meet legal obligations where required.

For UK data protection purposes, I rely on legitimate interests to respond to enquiries and protect the website, consent to send newsletter emails, and legal obligations where applicable. You can withdraw your consent at any time.

Who I share it with

I use Squarespace to host this website and may use its forms and Email Campaigns to manage enquiries and send newsletter emails. Squarespace may process information for these services and may also collect some technical information under its own privacy policy.

I may share relevant information with professional advisers or authorities where needed or required by law. I do not sell personal information or share newsletter details with other businesses for their own marketing.

Cookies and website analytics

The website may use cookies needed for it to operate and remain secure. If I enable analytics or other non-essential cookies, I will ask for your consent before using them where required. You can also manage cookies through your browser settings.

If email campaign tracking is enabled, Squarespace may report delivery, opens or link clicks to help me understand how emails are used.

Processing outside your country

Squarespace and other service providers may process information outside the UK or Australia, including in the United States. Squarespace describes some of its UK-to-US transfers in its privacy policy. Before this policy is published, I will confirm the countries used by my website and connected services and update this section with those details and applicable safeguards.

How long I keep information

I keep enquiry information for as long as needed to respond and manage the conversation. If it leads to an ongoing business relationship, I may keep relevant records for the duration of that relationship and for any further period required by law or needed to resolve a legal claim.

I keep newsletter information while you remain on the waitlist or subscribed. If you unsubscribe, I may retain a minimal record of that choice so I don’t contact you again by mistake.

Your choices and rights

You can ask me to provide a copy of your information or correct it. Depending on your circumstances and the law that applies, you may also ask me to delete or restrict its use, object to certain uses, or withdraw consent.

If UK data protection law applies, you can complain to the Information Commissioner’s Office. If the Australian Privacy Act applies to the organisation responsible for this website, you can request access to or correction of your personal information. Please contact me first with any concern; you can contact the Office of the Australian Information Commissioner if it remains unresolved.

Keeping information secure

I take reasonable steps to protect information from loss, misuse and unauthorised access. Please avoid sending sensitive or confidential information through the general website form.

Other websites and changes

This website may link to other websites, such as LinkedIn or business websites. Their privacy practices are covered by their own policies.

I may update this policy when the website or its services change. The latest version will appear on this page.